Envision Cloud User Guide

Waiting List

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Waiting List

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Waiting List

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The Waiting List is available in the Preferred edition of the Envision program. You can upgrade your account on the Account Subscription page.

 

The Waiting List is a feature that allows the clients who want an appointment to be tracked and booked easily when an opening becomes available. The request will be entered for a specific date range, with a specific employee, and for a specific service.

 

This screen can be reached by clicking on the "Waiting List" option to the left of the calendar screen, or by right-clicking over a blank space on the appointment calendar.

 

waitlistscreen


Adding Clients to The Waiting List

waitlist_add

1.Select the Add New Button

 

2.Enter the beginning date that the client would like an appointment

 

3.Enter the last date that the client would like an appointment

 

4.Select the client.

 

5.Select the requested employee.

 

6.Choose the requested service.

 

7.Enter any notes. This step is optional.

 

8.Select to Save.

Openings Available Alert

waitlist_alert

When openings become available on the calendar, a small pop-up will show in the upper right when saving an action on the appointment calendar screen.
 


Searching for Openings From the Waiting List

 

1.Open the Waiting List

 

2.Change days using the drop-down calendar at the top of the window

 

3.Select Refresh

If a client request is red, there is an available opening for the requested appointment

 

1.Click over the requested appointment in red

 

2.Select the Search button.

 

3.Choose from the available times by clicking once to select.

waitlist_search

7.Select to Book Now

waitlist_book

8.Choose to Book Appointment

Any notes from the waiting list will transfer to the newly-booked appointment.